Frequently Asked Questions

Everything you need to know about ANNA5 — our materials, care, shipping, and more.

The Material & Quality

What is Surgical Grade 316L High-Performance Steel?

Surgical Grade 316L is a premium grade of surgical stainless steel — hypoallergenic, corrosion-resistant, and built to maintain its finish indefinitely. It is the same class of material used in medical and aerospace applications. Unlike gold-plated or silver jewelry, it does not tarnish, fade, or react with skin.

What is Molecular Fusion finishing?

Molecular Fusion is our proprietary finishing process that bonds the surface treatment to the steel at a molecular level — creating a finish that is permanent, not plated. This means no peeling, no fading, and no colour change over time.

Is ANNA5 jewelry hypoallergenic?

Yes. Surgical Grade 316L High-Performance Steel is completely hypoallergenic and safe for all skin types, including sensitive skin.

Can I wear ANNA5 jewelry in water?

Yes — that is the point. ANNA5 jewelry is designed for the Breakfast to Bed lifestyle. Shower, swim, sweat. It will not tarnish or corrode.

The Breakfast to Bed Promise

What does “Breakfast to Bed” mean?

It means you put it on in the morning and never have to think about it again. No removing before the gym. No storing before bed. No switching before a meeting. ANNA5 jewelry is engineered to be worn continuously — because your life doesn’t pause, and neither should your jewelry.

Orders & Shipping

How long does delivery take?

Metro cities: 3–5 business days. Tier 2 & 3 cities: 5–7 business days. Remote areas: 7–10 business days. All orders are processed within 24–48 hours.

Is shipping free?

Complimentary shipping on all orders above ₹3,000. A flat shipping fee of ₹99 applies to orders below ₹3,000.

Will my order come in special packaging?

Yes. Every ANNA5 order is delivered in our signature unboxing experience — designed to reflect the quality of what’s inside.

Returns & Exchanges

What is your return policy?

We accept exchange requests within 48 hours of delivery for damaged or incorrect items. An unboxing video is required for all such claims. Please refer to our Refund Policy for full details.

Do you offer refunds?

We offer store credit or exchanges. Please contact us at support@anna5.in within 48 hours of receiving your order.

The ANNA5 Rewards Protocol

How does the rewards programme work?

Every purchase earns you points. Points unlock exclusive benefits, early access to drops, and member-only pricing. Visit The Rewards Protocol for the full breakdown.